Our Customers
LPM Centralizes Global Call Operations with ZIWO
La Petite Maison, a French Riviera–inspired restaurant with iconic locations that include Mykonos, London, Miami, and Hong Kong, elevated its guest experience with ZIWO at the core. Thanks to intelligent call routing, real-time agent monitoring, and tools that boost remote team productivity, LPM achieved faster response times, improved agent performance, and seamless customer engagement.
La Petite Maison Testimonial
- LPM is present across several locations, including Dubai, Mykonos, London, Miami, and Hong Kong.
- Customer communication at LPM is powered by ZIWO.
- With ZIWO, faster response times are ensured through intelligent call routing.
- Service quality is improved through real-time agent monitoring.
- Productivity is boosted using tools designed for remote teams.
- With ZIWO, the following results were achieved: 30% faster call response time, improved agent performance, a smooth and seamless customer experience.
Features
ZIWO Features used by La Petite Maison
Real-time Management
Call Routing
Call Tracking
Live Dashboard
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