Elevate Your Retail Experience with ZIWO’s Omnichannel Solutions
In the competitive retail industry, providing a seamless customer experience across all channels is key to driving sales and customer loyalty. ZIWO’s cloud-based contact center solutions empower retailers to connect with customers wherever they are, delivering consistent and personalized interactions.
Enabling the success stories of so many companies.
Omnichannel Customer Engagement
ZIWO integrates all customer communication channels into a single platform
Data-Driven Insights
Gain valuable insights into customer behavior and trends
Driving Success in Every Industry We Serve
"Zid successfully transitioned from Genesys to ZIWO, gaining a cost-effective, modern platform with seamless integration, faster onboarding, and improved employee experience, resulting in a 40% cost reduction and a 35% onboarding speed-up."
Join thousands of businesses transforming customer interactions.
Cloud telephony and call center software deployed instantly
Why Retailers Choose ZIWO
Seamless Integrations
Integrate ZIWO with your existing IT systems and workflows, ensuring a smooth operation and unified communication across your business.
Global Reach
Expand your business with ease by provisioning local numbers in new markets, making it easier to connect with customers around the world.
Reliable and Secure
Benefit from 99.99% uptime and advanced security features that ensure your customer interactions are always protected.
Integrated to the best help desks and CRMs
Connect your tools, connect your teams. With over 15 apps already available in our directory, your team’s favourite tools are just a click away.
Join thousands of businesses transforming customer interactions.
Cloud telephony and call center software deployed instantly