Empower Your SME with ZIWO’s Scalable Solutions

Small and Medium Enterprises (SMEs) face unique challenges in managing customer communication, from limited resources to the need for rapid scalability. ZIWO’s cloud-based contact center solutions are tailored to meet these needs, providing powerful tools that grow with your business.

Customer support representative wearing glasses and smiling

Enabling the success stories of so many companies.

Flexibility and Scalability for Growing Businesses

ZIWO offers flexible solutions that adapt to your business as it grows

Rapid Deployment

Get your contact center up and running quickly with our cloud-based platform, without the need for extensive hardware or IT resources.

Scalable Features

As your business expands, ZIWO scales effortlessly to accommodate more users, additional channels, and specific workflows.

Cost-Effective Solutions

ZIWO’s pricing is designed to fit the budgets of SMEs, providing you with advanced tools without the high upfront costs.

Enhance Customer Communication

ZIWO empowers SMEs to deliver exceptional customer experiences

Omnichannel Communication

Engage customers across various channels, including voice and WhatsApp, from one unified interface. This ensures that your messaging is consistent and reaches your audience wherever they are.

CRM Integrations

Our platform seamlessly integrates with major Customer Relationship Management (CRM) systems like Salesforce and Zoho, enabling a unified workflow and better data management.

Advanced Call Routing

Direct calls to the right agent or department quickly, improving response times and customer satisfaction.

Supporting your Business Anywhere you want to go

"Calo, founded in 2019 to make healthy eating easy, delivers millions of meals across Bahrain, KSA, Kuwait, and the UAE. Initially relying on mobile calls, they adopted ZIWO for scalable, remote customer support. ZIWO’s reliable system and responsive 24/7 support enabled seamless operations across countries, boosting customer conversion by 15% and enhancing the customer experience."

Join hundreds of companies that are willing to talk to their clients. Simply.

Cloud telephony and call center software deployed instantly

Why SMEs Choose ZIWO

ZIWO is the preferred choice for SMEs looking to enhance their customer communication

Local and Global Reach

Provision local numbers effortlessly as you expand, making it easier for SMEs to connect with customers in new regions while maintaining a local presence.

Reliable and Secure

Benefit from 99.99% uptime and advanced security features that ensure your customer interactions are always protected.

24/7 Support

Our dedicated support team is always available to help you overcome challenges and ensure that your operations run smoothly.